Remote Management Services

Remote Management Is A Great Solution For All Communities

“Strive not to be a success, but rather to be of value.” – Albert Einstein

  • Vendor Management

    We help with the management of third-party vendors to ensure the success of your community. There are many elements to consider when hiring a vendor. Therefore, it is important to have a management partner who is experienced, knowledgeable and has resources to get the best quality of work at the best pricing.

  • Financial management

    Our goal at Level Up is to ensure the financial strength and stability of your Community. One of the most important roles we have is maintaining clear and precise financial reporting. Therefore, we created internal controls to safeguard our clients assets and we make sure to be in compliance with regulatory requirements. We also offer customized financial reporting to the Communities we manage.

  • Maintenance

    In common area maintenance and homeowner concerns, ignoring small problems only leads to larger ones down the road . We inspect physical elements of the Community for even the slightest signs of damage of future damage – “An ounce of prevention is worth a pound of cure”. Regular and preventative maintenance not only keeps your Community looking great but also saves the Association money by making small repairs before they turn into big ones. We make sure your property stays in good repair and your property value trends up.

  • CC&Rs and Rules Enforcement

    We work together with the Board in preserving the appearance of the neighborhood by uniformly enforcing rules, regulations/covenants and architectural guidelines. Proper compliance management has a high impact on upholding property values and aesthetics. We help you plan for future expenditures, understand and properly implement the reserve study in order to create a financially sound Community.

  • Board partnership and educational programs

    Level Up will provide you with a proactive manager who will take the time to understand the Board’s priorities, help the Board implement their plans, offer suggestions when needed, and ensure that your Community runs smooth, and residents are happy. We realize that board members are volunteers and are not expected to be experts in accounting, community maintenance or upkeep of new laws. We believe that being a great partner means making it easier for you to be a board member by providing substantial educational opportunities.

  • Emergency Services

    The homeowners' association is there to help the community and its members, but sometimes emergencies happen. For example, floods or other natural disasters can strike at any time without warning. We provide a 24-hour emergency line that is available for residents to call for after-hours emergencies. The emergency calls are handled immediately and answered by a community manager, not a call center. We have an extensive network of local vendors that can help at any hour.

Reimagining Community Management

 

So Why Remote Management And Not Traditional Community Management?

 
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Affordable Pricing

Our efficient technology eliminates the cost of additional on-site inspections – all work orders are tracked in the system and vendors can update the status and add photos of the completed maintenance request. Owners can access this information in “real-time” and see the status of their requests.

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Face-To-Face Contact

In the last couple of months, the management world was introduced to working from home and virtual meetings. Everyone adapted to the video meetings, it’s a very efficient mean of communication for volunteer boards and homeowners to join a meeting on their phone/laptop from the convenience of their home. Also, more owners can attend meetings this way. It is very cost effective and allows participants to share and exchange data and information in “real-time”.

Responsive Service

We're always here for you. Board members and homeowners need a responsive communication process that is transparent, consistent, efficient and easily accessible to the members. This involves a customer service team that answers calls immediately, handling all owners concerns, and a manager that is responsive and updates the Board consistently on any pending items. Fast and friendly service is our top priority!

Better Managers

Our staff is comprised of knowledgeable, hardworking, and enthusiastic people who are passionate about what they do. Through our consistent involvement, we stay on top of the changing needs of communities and provide our managers with targeted training to meet those evolving demands. We also focus on creating a balanced work-life for our managers to make sure they are happy and ready to serve our customers.


 

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